Closet Design and Consultation Frequently Asked Questions

How does the design consultation work?

We visit your home, take measurements, understand your needs, and create a custom 3D design tailored to your space.

Do you charge for the initial consultation?

No. Our design consultation, measurements, and 3D renderings are completely free.

Can I request changes after seeing the 3D design?

Absolutely. We revise the design until it reflects your style, storage needs, and the exact layout you want.

How long does it take to receive the design?

Most clients receive their 3D design and estimate on the same day as their consultation.

Do you help with material and finish selections?

Yes. Our designers guide you through all finish, hardware, and accessory options to match your aesthetic and lifestyle.

Closet Materials and Custom Craftsmanship Standards

What materials do you use for your custom closets?

We use high-quality engineered wood, premium finishes, and durable hardware built for daily use.

Are your systems built to last?

Yes. Our closets are engineered for long-term durability, stability, and everyday performance.

Do your materials resist scratches and wear?

Our finishes are chosen for their resistance to scratches, fading, and moisture, helping your closet stay beautiful for years.

Can I choose custom accessories?

Yes. You can add drawers, lighting, jewelry organizers, shoe walls, pull-out racks, and more.

Are lighting options available?

Yes. We offer LED lighting, motion sensors, integrated lights, and custom illumination options.

Custom Closet Production and Home Installation Guide

How long does it take to build my custom closet?

Most systems are fabricated within 2–4 weeks, depending on the project size and finishes.

How long does installation take?

Most installations are completed in 1–2 days, depending on the complexity of the design.

Will installation disrupt my home?

We work cleanly and efficiently. Our team protects your floors and leaves the area spotless once installation is complete.

Do I need to empty my closet before installation?

Yes. To ensure a smooth process, we recommend clearing the space beforehand.

Can you remove my old closet system?

Yes. We can handle the removal of existing shelving or hardware upon request.

Custom Closet Cost Pricing and Warranty Terms

How much does a custom closet cost?

Pricing varies by size, materials, and features. We provide a clear, detailed estimate after your free consultation.

Do you offer price matching?

Yes. If you have a comparable quote, we can match it or provide a more competitive option.

What types of payment do you accept?

We accept major credit cards, checks, and offer flexible payment options depending on your project.

Is there a warranty on your products?

Yes. All St. James Closets systems come with a warranty that covers craftsmanship and structural components.

Are there additional charges after installation?

No. Your estimate includes design, materials, fabrication, and installation unless additional services are requested.